Choose the right appointment
Help customers select the service, time, staff member, and location that fit their needs.
BUSINESS SYSTEMS
Let Customers Book Appointments
Let people request or book a time without a long back-and-forth over calls and messages.
Talk about this serviceHOW THIS HELPS
We set up booking around the services you offer, your availability, and the details you need from each customer. Customers get a clear next step, and you have a place to see appointments and changes.
WHO THIS IS FOR
This could help if you run…
Appointment-based local businesses
Teams handling repeated phone scheduling
Services that need intake or deposits before confirmation
WHAT WE CAN SET UP
What you and your customers can do.
Know the booking is confirmed
Provide confirmation and clear information about reminders, rescheduling, and cancellations.
Follow up after a visit
Keep appointment history with the customer and make the next booking easier to manage.
More feature details (optional)
01Availability rules
02Service and staff routing
03Intake forms
04Confirmations and reminders
05Rescheduling
06Booking reports
ONE EXAMPLE
How it could work.
1Choose
2Qualify
3Book
4Confirm
5Attend
6Follow up
PLANNING YOUR PROJECT
Know what to expect before starting.
Typical timing
Simple calendar integration can launch with a website. Multi-staff, multi-location, payment, or resource scheduling requires additional configuration and testing.
Price and what’s included
Booking and reservations are available in qualifying Multi-Page plans from $60 per month. Payment integration begins with Launch at $99; provider and messaging fees remain separate.
Plans, cancellation, and website buyouts →Service area
Booking systems support local and remote businesses across Washington and can present the same customer journey in English and Spanish.
FREQUENTLY ASKED QUESTIONS
Questions business owners ask before starting.
Can customers reschedule themselves?
Yes, when business rules allow it. Notice periods, service eligibility, and available times are configured to prevent avoidable conflicts.
Can booking require a deposit?
Yes. The payment provider, amount, refund policy, and confirmation state must be defined before implementation.
Will it work with our team calendars?
That depends on the calendar provider and required routing. NDWS validates availability, permissions, and conflict behavior before launch.
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