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New DiamondWeb & Systems

Services⌄

THOUGHTFUL DESIGN. USEFUL TECHNOLOGY.

Built around the way you work.

Web designGive customers a clear place to see your services, trust your work, and contact you.Website redesignUpdate a site that looks dated, is hard to use, or no longer explains what your business offers.Local searchMake your services and the areas you serve easier for nearby customers to find in search.Bilingual websitesHelp English- and Spanish-speaking customers understand your services and contact you with confidence.Online paymentsGive customers a clear way to pay for a service, leave a deposit, or pay an invoice.Website careKeep services, photos, hours, and other website details up to date with a clear way to request changes.

Business systems

Automation & AIHandle confirmations, reminders, and repeated admin steps with less copying and typing.Customer records & CRMKeep customer details, conversations, and next steps together so fewer requests get forgotten.Booking & appointmentsLet people request or book a time without a long back-and-forth over calls and messages.Estimates & approvalsCollect the job details, send an estimate, and keep track of the customer’s response.Client portalsLet customers check estimates, appointments, files, or project updates without calling for every detail.Stock & operationsSee what you have, where it is, and what needs attention without searching through separate lists.Reply drafts & summariesPrepare reply drafts and summaries that you can review before anything is sent to a customer.Reports & analyticsSee which pages and activities bring customer requests, and where work is getting delayed.

Contractors & tradesShow your work, collect job details, send estimates, and keep customers informed.Appointment businessesExplain your services and help customers find a suitable appointment time.Photography & eventsShow your work, explain packages, and give clients a clear way to ask about a date.Childcare & educationHelp families understand your programs, ask about openings, and arrange a visit.Restaurants & hospitalityMake menus, opening hours, locations, and reservation information easy to find on a phone.Multiple locationsHelp customers reach the right location and give your team a shared view of the work.

A GOOD PLACE TO START

One clear
next step.

Tell us what’s taking your time. We’ll help you find a useful starting point.

Your website build is included. Plans from $29/month.

QUICK CONTACT

509-831-1085

Our Work Pricing

Journal⌄

GOOD QUESTIONS. USEFUL ANSWERS.

A little clarity. A better decision.

Practical guides How Much Does a Small-Business Website Cost in Washington?6 min read What Should a Small-Business Website Include?6 min read When Should You Redesign a Business Website?6 min read All guides

From the journal What Is a Custom Client Portal—and Does Your Business Need One?Client Portals How Much Does a Small-Business Website Cost in 2026?Web Design When Should a Business Redesign Its Website?Web Design All articles

ANSWERS BEFORE WE START

It’s okay to ask
the basics.

Clear answers about scope, pricing, ownership, and ongoing care.

Common questions

Have a question about your own business?

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509-831-1085

Company⌄

MEET NEW DIAMOND

Good work starts with a conversation.

Get to know us

About NDWSHelp with the technology. Attention to your business.Our processFrom a conversation to a clear plan and launch.Our workReal websites and connected tools for real businesses.

Let’s make it easier

Start a conversationTell us what you’d like to make easier.Explore the workspaceTry the interactive requests and approvals demo.Common questionsWhat to know before choosing a starting point.

LOCAL & BILINGUAL

Washington.
English & Spanish.

Yakima Valley and Tri-Cities locally. Remote projects across Washington.

Explore our service areas

Already a client? Your project has a home.

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509-831-1085

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EXPLORE NEW DIAMOND

Services+

Websites Web design Website redesign Local search Bilingual websites Online payments Website care

Business systems Automation & AI Customer records & CRM Booking & appointments Estimates & approvals Client portals Stock & operations Reply drafts & summaries Reports & analytics

By industry Contractors & trades Appointment businesses Photography & events Childcare & education Restaurants & hospitality Multiple locations

Our Work Pricing

Journal & guides+

Practical guides Journal Common questions

Company+

About NDWS Our process Start a conversation Explore the workspace Common questions Service areas

QUICK CONTACT

509-831-1085

Client login Español

A FEW USEFUL QUESTIONS

Start with the work.
Find the right fit.

This is a starting point for a conversation, not a quote or a purchase.

NDWS
DESIGN &
SYSTEMS
Est. Washington

How much do you need to explain?One focused pageSeveral services or pagesI’m not sure yet

What would help with the daily work?Appointments or reservationsEstimates or invoicesOnline paymentsInventoryCustomer follow-upProject coordination

Who needs to use the tools?

Team membersBusiness locations

YOUR STARTING POINT

A little context.
A clearer next step.

Answer the questions and we’ll suggest what to discuss first.

New DiamondWeb & Systems

Thoughtful design. Useful technology.
English & Spanish. Washington.

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